Using Informed Medical During Care Conferences

Care conferences are a required part of skilled nursing operations. They bring together interdisciplinary team members to review the resident’s condition, care plan, progress, and risks.

Before the Care Conference

Prior to the meeting, facilities may use Informed Medical to:

• Ensure baseline education has been delivered

• Confirm diagnosis-related reports have been generated

• Identify any missing contact information

• Review engagement activity

This helps ensure responsible parties are receiving consistent communication.

During the Care Conference

Care conferences often include discussion of:

• Diagnoses

• Treatment plans

• Risk factors

• Changes in condition

• Expected outcomes

After reviewing the care plan, staff can inform families that written education will be sent following the meeting. This reinforces the discussion and provides documentation beyond verbal communication.

After the Care Conference

Following the meeting, facilities commonly use Informed Medical to:

• Send diagnosis or treatment-related education

• Share risk disclosures discussed in the meeting

• Deliver Essential Documents

• Provide follow-up clarification

The system tracks when the communication is opened, downloaded, or signed.

Documentation in the Patient Chart

When education is delivered, confirmation activity is timestamped and uploaded back into PointClickCare.

This creates documentation that:

• Education was provided

• Risk disclosures were shared

• Responsible parties had access to the information

This supports compliance and survey readiness.

Supporting Consistent Communication

Informed Medical helps ensure that care conference discussions are reinforced with written education and documented clearly.

The platform supports communication workflows facilities are already completing and ensures they are tracked and recorded consistently.