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How To: Manage Users

Learn how to view, edit, invite, and manage user access in Informed Medical.

Summary

The Manage Users section allows administrators to control user access within Informed Medical. From this area, you can search for users, update account details, reset passwords, deactivate or reactivate accounts, and manage user invitations.


Main Points

Accessing Manage Users

  1. Log in to Informed Medical.

  2. Click your profile or menu in the top right corner.

  3. Select Manage Users.

You will be taken to the user management page.


Manage Users Tab

On the Manage Users tab, you can:

  • Search for specific users.

  • Filter by:

    • Active users

    • Inactive users

Each user record displays:

  • Last name

  • First name

  • Job title

  • Department

  • Role

  • Username

  • Email

  • Phone number, if available

  • Status, such as Active, Inactive, or Pending

Available Actions

For each user, you can:

  • Reactivate an inactive user

  • Edit user details

  • Edit username

  • Reset password

  • Deactivate a user

This allows you to maintain accurate and secure user access.


Manage User Invites

Select the User Invites tab to manage invitations.

Here you can:

  • View pending invitations

  • Resend an invitation

  • Invite new users


Inviting a New User

To invite a new user, complete the required fields:

  • First name

  • Last name

  • Job title

  • Department

  • Email

  • User type

Phone number is optional.

Once completed, send the invitation to grant access.


Navigating User Lists

At the bottom of the page, you can:

  • Scroll through multiple pages of users

  • View your total number of users


Key Insights

  • Only authorized users should manage user accounts.

  • You can quickly reactivate or deactivate staff as roles change.

  • Resetting passwords and editing usernames can be done directly from this page.

  • The User Invites tab helps track pending access requests.

  • Keeping user roles accurate supports security and compliance.