---
title: "How To: Identify Residents Missing Education"
description: Learn how to identify residents missing education in Informed Medical and quickly send reports in bulk using the Patients tab and Status filter.
---
[Skip to content](https://help.informedmedical.com/how-to-identify-residents-missing-education#main-content)
Open main navigation
Close main navigation
How can we help you?
- There are no suggestions because the search field is empty.
1. [Informed Medical Help Center](https://help.informedmedical.com/?hsLang=en-us)
2. [How-To's](https://help.informedmedical.com/how-tos?hsLang=en-us)
# How To: Identify Residents Missing Education
## Learn how to find residents who are missing education and quickly send reports in bulk.
#### Summary
You can use the Patients tab to filter for residents who are missing education. From there, you can select individuals or send reports in bulk, review recipients, and confirm delivery before sending.
---
#### Main Points
#### Step 1: Go to the Patients Tab
1. Log in to Informed Medical.
2. Click the **Patients** tab.
---
#### Step 2: Filter by Missing Education
1. Click the **Filter** option.
2. Filter by **Status**.
3. Select **Missing**.
This will display all residents who are currently missing education.
---
#### Step 3: Select Residents
You can:
- Select residents individually.
- Use the **Select All** option to include everyone listed.
Once selected, click **Send Communication**.
---
#### Step 4: Choose Report Type and Grouping
You will then:
1. Select the report type.
2. Choose the recipient grouping.
You can review the selected patients and switch between available options if needed.
Click **Next** to continue.
---
#### Step 5: Review Recipients and Documents
You will see a detailed list including:
- Resident name
- Date of birth
- Admission date
- Intended recipient and title
- Contact information
- Language of the report
- Informational sheets included
You can:
- Add additional informational sheets
- Remove individual recipients
### Red Rows
A red row indicates missing contact information.
- These contacts cannot receive the report.
- You can remove them from the send list.
- If not removed, they will appear as undelivered.
Contact information should be updated in PointClickCare if needed.
---
#### Step 6: Send the Reports
When ready:
1. Click **Send**.
Reports will immediately be delivered to the selected recipients.
---
#### Key Insights
- The Status filter quickly identifies residents missing education.
- You can send reports individually or in bulk.
- Always review contact details before sending.
- Red rows indicate missing contact information.
- Updating contact data in PointClickCare helps prevent undelivered reports.
- [Getting started](https://help.informedmedical.com/getting-started?hsLang=en-us)
- [Training Videos](https://help.informedmedical.com/training-videos?hsLang=en-us)
- [Feature Overviews](https://help.informedmedical.com/feature-overviews?hsLang=en-us)
- [How-To's](https://help.informedmedical.com/how-tos?hsLang=en-us)
- [Role-Specific Guides](https://help.informedmedical.com/role-specific-guides?hsLang=en-us)
- [Settings](https://help.informedmedical.com/settings?hsLang=en-us)
- [Best Practices](https://help.informedmedical.com/best-practices?hsLang=en-us)
[](https://help.informedmedical.com/?hsLang=en-us)
Copyright © 2026 Informed Medical, Inc. All Rights Reserved
```json
{
"@context" : "https://schema.org",
"@type" : "VideoObject",
"contentUrl" : "https://39878163.fs1.hubspotusercontent-na1.net/hubfs/39878163/video_assets/207990005040/inherited/web_optimized.mp4",
"dateModified" : "2026-02-19T16:54:53.891Z",
"duration" : "PT1M43S",
"height" : 928,
"name" : "How To_ Identify Residents Missing Education-1",
"thumbnailUrl" : "https://39878163.fs1.hubspotusercontent-na1.net/hubfs/39878163/How%20To_%20Identify%20Residents%20Missing%20Education-1.mp4/medium.jpg",
"uploadDate" : "2026-02-19T16:54:42.025Z",
"width" : 1920
}
```