Dashboard Overview
Your Dashboard provides a high-level snapshot of compliance, engagement, communication gaps, and quick access to the tools you use most.
Summary
The Dashboard gives you a quick snapshot of your facility’s compliance, engagement, and communication activity. It also provides fast access to sending communication, using AI support, and managing your account.
Main Points
-
View overall and projected compliance
-
See open rates and engagement
-
Identify residents who have not received communication
-
See which residents or contacts are unreachable
-
Use DONA AI for guidance
-
Quickly send broadcasts, education, or signable forms
-
Access support and manage account settings
Key Insights
Compliance
See your current compliance and projected compliance based on Scheduled reports.
Engagement
Open rate shows how many families are opening and interacting with communication.
Coverage Gaps
Quickly spot:
-
Residents who have never received communication
-
Residents who are unreachable
-
Contacts who are unreachable
These tiles help you identify where follow up may be needed.
DONA AI
Use AI to:
-
Plan communication
-
Ask workflow questions
-
Get explanations about your data
Question mark icons provide additional context for specific metrics.
Quick Actions
The plus button allows you to:
-
Send a broadcast
-
Send education
-
Send signable forms
Account and Support
Access your profile, manage users, adjust settings, or contact support directly from the Dashboard.