Common Skilled Nursing Use Cases

Below are common scenarios where facilities use the platform to deliver education, set expectations, and document communication.

Admissions

Admissions often involve high volumes of information and questions from families.

Facilities commonly use Informed Medical to:

• Send education about skilled nursing level of care

• Explain the 100-day skilled benefit

• Provide Medicaid information

• Share general risk disclosures

• Deliver facility policies and Essential Documents

This ensures important information is delivered clearly and documented from the start of the stay.

Care Conferences

Care conferences are required and often include detailed discussions about care plans, diagnoses, and risks.

Facilities use Informed Medical to:

• Send written education after the meeting

• Reinforce diagnosis or treatment-related risks

• Document that disclosures were provided

• Follow up with responsible parties who were not present

This supports clear communication and consistent documentation.

Changes in Condition or Treatment

When a resident’s condition changes, additional communication may be needed.

Examples include:

• Skin breakdown and new treatment plans

• Changes in mobility status

• New medications

• Increased fall risk

• Infection precautions

Facilities can send targeted education explaining the risks and benefits of the change and document that information was shared.

Incident Follow Up

After events such as:

• Falls

• Transfers

• Hospital readmissions

• Infection outbreaks

Facilities may send education related to the incident to ensure responsible parties understand the situation and associated risks.

Facility-Wide Communication

Facilities also use Informed Medical to communicate broadly with residents and responsible parties.

Examples include:

• Outbreak notifications

• Policy updates

• Changes in visitation procedures

• Emergency preparedness updates

This allows consistent communication and engagement tracking at scale.

Ongoing Risk Disclosure

Automation ensures baseline education continues to be delivered based on diagnoses and treatments.

This supports ongoing risk disclosure and consistent documentation throughout the resident’s stay.